When UNICEF Executive Director Ann M. Veneman visited the district last month, she saw a new model of health care emerging in Hussinaya.
The family-friendly atmosphere, the new electronic queuing systems and the introduction of home visits all partly explain why use of public health care services has increased three-fold since 2007.
But the real force has been the team of female volunteers who have toiled alongside health officials to increase awareness of the services offered.
“To be successful in anything, you should have the connection between the service provider and the community,” explained health worker Ezdihar Orabi. “The volunteer role is making that relationship easier. It’s making everything easier.”
During her visit, Veneman thanked the volunteers for their work, noting that they have made a significant contribution to health care development in Syria. She expressed hopes that the Hussinaya model will spread across the country.
In fact, buoyed by bold collaboration between UNICEF and local partners, the centre’s community-oriented approach has been cited as a possible solution for some of Syria’s most serious health care problems.
Whether or not this model is widely replicated, it is clear that a centre originally designed to serve the immediate health needs of Iraqi refugees has expanded impressively. It is now a veritable boon to all of the families in the area – be they Iraqi, Syrian or Palestinian.