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Source: United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA)
16 December 2016

16 December 2016

الأونروا تعمل على تعزيز شراكتها طويلة الأمد مع أكاديمية سيسكو

Participants at the 2016 Cisco Networking Academy Partners Summit in Berlin, Germany. Photo Courtesy of Cisco

Building on the ongoing work and partnership with the Cisco Academy, which has been in effect since 2001, the United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) participated in the Cisco Networking Academy Partners Summit, which was held in Berlin, Germany, from 14 to 18 November 2016. The event brought together more than 200 representatives of Cisco partners from the Middle East, Europe, Africa and Russia in order to address the global challenges facing the Internet and networking technologies.

At the Summit, UNRWA was represented by Dr. Ayman Murad, Head of IT, Partnerships, Innovation and Programmes Support Section, who presented the Agency’s initiative to offer the Cisco Internet of Things (IOT) training to all UNRWA staff.  

“The IOT initiative started in Jordan and the plan is to scale it up for the remaining UNRWA fields of operations in the coming four years,” said Dr. Murad. He also presented an innovative proposal to make this training available to all Palestine refugees through the establishment of an initiative between internet service providers, the Cisco Networking Academy programme and the programme’s implementation partners. The initiative has been well-received from participants and it has been agreed to conceptualize it with the Cisco management in the coming months, facilitating further collaboration with Cisco Academy.

Last month, UNRWA was also actively engaged with the Cisco Academy Partners Conference, which was held under the patronage of HH Princesses Sumaya bint al-Hassan from 1 to 2 November in Amman. At that meeting, UNRWA was awarded the Cisco Shield, in recognition of its long-term strategic partnership.


UNRWA is confronted with an increased demand for services resulting from a growth in the number of registered Palestine refugees, the extent of their vulnerability and their deepening poverty. UNRWA is funded almost entirely by voluntary contributions and financial support has been outpaced by the growth in needs. As a result, the UNRWA Programme Budget, which supports the delivery of core essential services, operates with a large shortfall. UNRWA encourages all Member States to work collectively to exert all possible efforts to fully fund the Agency’s Programme Budget. UNRWA emergency programmes and key projects, also operating with large shortfalls, are funded through separate funding portals.

UNRWA is a United Nations agency established by the General Assembly in 1949 and mandated to provide assistance and protection to some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip achieve their full human development potential, pending a just and lasting solution to their plight. UNRWA services encompass education, health care, relief and social services, camp infrastructure and improvement, protection and microfinance.

For more information, please contact:

Christopher Gunness
Spokesperson, Director of Advocacy & Strategic Communications
+972 (0)54 240 2659
+972 (0)2 589 0267

Sami Mshasha
Chief of Communications, Arabic Language Spokesperson
+972 (0)54 216 8295
+972 (0)2 589 0724

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